Terms & Conditions

By using the Surprise The Gifts Shop website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

This website is operated by Surprise The Gifts Shop Throughout the site, the terms "we", "us" and "our" refer to Surprise The Gifts Shop.

2. Use of Website

By accessing or using this site, you agree not to misuse the services or content. All content is owned by Surprise The Gifts Shop and may not be copied or distributed without permission.

3. Orders

All orders placed are subject to availability and confirmation. We reserve the right to refuse or cancel any order.

4. Pricing and Payments

All prices listed are in INR. We reserve the right to change prices at any time. Payments must be made securely via approved methods.

5. Returns

Only if the product,which is delivered, is wrongly sent to you then we'll accept the return and refund would also be considered according to situation. If after getting the product you want to return it then the shipping charges would be paid by the USER(customer or the person who ordered). All the products should return within 5-7 working days. After getting the returned product we will initiate for refund with some additional cuts accordingly, so asking for return will be fully responsible on the customer. NO RETURN would be accepted for CUSTOMISED ITEMS.

6. Refunds

To get refund for any item you must contact us or apply for return within 12hours after your order is successfully been placed. Once if the refund is approved by SUPRISE THE GIFTS SHOP it will take upto 24-48 hours to process and credited to your original mode of payment. If you ask for refund after 12 hours of placing the order then there will be some charges cut from the total amount accoring to situation and product.

7. Shipping

All the products will delivered within 3-7 working days. Details regarding shipping will shared with you on your number and gmail.

8. Limitation of Liability

Surprise The Gifts Shop is not responsible for any indirect, incidental or consequential damages resulting from your use of our website or products.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of the revised terms.

If you have any questions about these terms, contact us at surprisethegiftsshop@gmal.com.

Surprise The Gifts Shop